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 Australia Orders

on all orders & FREE EXPRESS SHIPPING on all orders over $150

Express Post - All packages (excl. same day service) are sent via Express Post. Express Post is a next day delivery service to all major cities & metro areas. This service requires a signature upon delivery, if no one is available to sign for your package upon delivery your package will be sent to your nearest post office. Saturday delivery is available to some Brisbane suburbs. Outside of these areas (including rural areas) you can expect to receive your package within 2-5 business days depending on your location. All orders that are placed before 12.30pm Monday-Friday will be dispatched that same day.  

Same Day Delivery - If you place your order before 10.30am Monday-Friday & are located within our Same Day delivery network (some Brisbane, Gold Coast & Sunshine Coast suburbs only) we will aim to send your package with our Same Day service. All packages sent with this service do not require a signature upon delivery & will be left at the delivery address unattended. You can expect to receive your package between 1pm & 6pm Monday-Friday. If you do not permit your parcel to be left unattended/without a signature/do not wish for your package to be sent with this service, then please state in the 'Customer Notes' at checkout - in this case, your package will be sent via Express Post. 

In the circumstance that our Same Day service is unavailable or if we are unable to complete qualified packages before 10.30am, packages will be sent via Express Post.  

If you have not received your order within 4 business days of making your order please email us at with your full name and order number and we will look into your delivery immediately. In most cases this means that an attempted delivery has occurred and that your parcel is waiting for you at your nearest post office for collection. You will be notified via SMS if your parcel has been carded to your Post Office - this functionality applies to orders that only have been placed with a phone number when checking out.

You can calculate the your shipping time here 

Tracking your order

Once your order has been dispatched from our office, you will receive an automated email with your tracking details to track your parcel with  Australia Post - click here to trackA signature upon delivery is required, so if you are not home at the time of delivery you will be left a card and your parcel will be taken to your local post office. 

Please note: 

In the event that you have failed to collect your package from your Post Office (upon awaiting collection) or an incorrect address was entered when making your purchase, this will result in the courier returning your package back to us! In order for our package to be redispatched to you, there will be a redispatch fee. Redispatch fees may vary depening on your location. We are not responsible for packages that are deemed lost, stolen or delayed by the courier. We will endevour to investigate any such packages on your behalf and will do everything in our best efforts to resolve any such circumstances. 


International Orders 

$15 EXPRESS SHIPPING to New Zealand
$30 EXPRESS SHIPPING to all other countries
FREE EXPRESS SHIPPING on all orders over $150 to all countries

All international orders are sent with Australia Post.The delivery cost is a flat rate per order. We use Australia Post which is a worldwide service. All international orders are registered & require a signature upon delivery. In the event that an attempted delivery is made, you will be required to collect your item at your local post office. Customers will be responsible for any customs or import charges - please see our FAQ page for more details. Delivery time excludes customs clearance delays for your country. 

Please note: reserves the right to change the postage charges without notice.


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